Simply register on the site and then create your profile. Once this is 100% complete and you have confirmed your email, you will be shown in the available list of freelancers ready to work. Make your profile as detailed and attractive as possible by adding portfolios of your past work and even linking your other freelancing profiles or LinkedIn profile in order to attract clients.

Once your profile is live, go to Search and select Projects. You can filter according to categories and your skills.

Once you have identified the jobs that you wish to apply for, click on Send Proposal in order to send your bid. Make your proposal informative and ensure that you answer all of the client’s questions. Also be sure that you fit their brief precisely. To ensure your Proposal appears on TOP and gets not missed by the Client make sure you are one of the first applicants or Feature your proposal so that it appears at the TOP and is not missed by the Client.

Once you have sent your proposal, you need to wait for the client’s response. Other freelancers will also be sending bids so make sure that yours stands out and is professional as well as eye-catching. When the client has made his/her decision which proposal to accept then you will receive notification regardless if your proposal has been accepted or not and Proposal Rejection will also appear under Proposal too.

When proposal is Accepted it will lead you to Work Room (Stream).

When a Client Accepts a proposal, he/she will have to make a payment for the amount that you have asked to deposit. The deposit can be the total of the agreed project budget or a percentage of the budget.

The deposit the client makes is held safely in SurfNWork’s Escrow. The Client will no longer be able to withdraw the money without the approval of the Freelancer or when there is a dispute where Freelancer fails to deliver the project.

The release of the deposit is dependent on the Invoice being sent from Freelancer to Client after the delivery of the task or entire project. Freelancer can send invoice as a release of milestones or simply the release of the total budget. This is entirely dependent on the party’s agreement.

Both you and the client will be able to communicate via the surfNwork’s Stream which is a work room during progression of the project. In the Stream you will be able to chat, share screens, video call and exchange files too. Be sure to keep in touch and provide top quality work in order to receive 5-star feedback and get re-hired again going forward.

Once you have achieved the client’s milestone and presented them with the finished work, they will check it for quality. When they are happy, they will release funds that have been held in the SurfNWork Escrow. You will then receive payment and will be able to withdraw from your account using either Payoneer, Stripe or PayPal, SKrill

If a client refuses to Accept Invoice, then you can find out the reasons for not accepting and if you are in disagreement then you click on Dispute to for surfNwork to mediate. Note that there is a 10% fee of the Invoice total attached to this mediation service. Admin will examine all correspondences between you and the client within the website and make a judgment based on this. Admin will first try for the parties to come to a mutual agreement otherwise Admin will make a final and binding judgement based on findings and release the funds to whoever it finds is in the right.

Yes. Please leave feedback for the client once they have left it for you. This will be shown on the site and ensures complete transparency. It will also enable you to build up a quality profile. When you apply for other projects in the future, this will show clients that you are a reputable and top-quality freelancer.

Go to the POST PROJECT section of the website. Find the correct category and then post details of your project. Give as much detail as you can so that freelancers can provide accurate bids. Once your job is live, you will begin to receive bids from freelancers.

Once you find a proposal that you are happy with, check that the freelancer meets your budget and timeline. You can then award them the project and make the deposit the freelancer asked you to deposit. Deposit can be 100% of the total agreed budgets or a nominal percentage. This deposit will be held in SurfNWork’s Escrow account and the freelance will not be able to access it until you approve its release. Upon completion of the deposit the freelancer will then receive a notification that you have accepted his/her proposal and work will begin.

Both you and the freelancer will be able to communicate via the surfNwork’s Stream which is a work room during progression of the project. We recommend keeping in touch whilst work is being carried out to keep things running smoothly.

Once work is complete, the freelancer will get in touch with you and provide you with the finished project. You then need to check the work and make sure that it is what you wanted and of top-quality.

By ensuring that during the posting of the project you tick the feature option of Project Timeline Assurance (PTA) and completing the required fields it will compel the Freelancer to deliver the project on time, otherwise a penalty charge will be deducted from the agreed budget which will be refunded to you provided freelancer is late with the delivery.

On Acceptance of the proposal, you and the freelancer will see in Stream the countdown timer of the agreed PTA for transparency. This will encourage freelancer to deliver the project on time.

When you are happy with the work carried out by the freelancer, you can then Accept the invoice freelancer sent you to release the funds to them currently held in the SurfNWork Escrow account.

You can ask freelancer to redo the work and should you both not to come to an agreement, then in Stream you can click on Dispute to alert surfNwork Admin to mediate. Note that there will be a charge of 10% fee of the outstanding Invoice. Admin will first try for the parties to come to a mutual agreement otherwise Admin will make a final and binding judgement based on findings and release the funds to whoever it finds is in the right.

Yes. Please leave feedback for the freelancer. This will be shown on the site and ensures complete transparency. It will also enable freelancers to build up a quality profile. You are then able to check out a freelancer’s feedback before awarding jobs to them. At the same time, the freelancer will leave feedback for you. When you award other projects in the future, this will show other freelancers that you are a first-class client.